Report a Problem

In case of a water emergency, please call (831) 338-2153, on-call service is available 24/7. For a non-emergency (problems that can be addressed within a business day), submit the below form. Please note that the form is not checked outside of business hours or on weekends.

If you are out of water, please call (831) 338-2153. This may be the result of a main break. Typically the District will post an alert on the website if there is a known main break.

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Please provide as much detail as possible, such as address, cross streets etc.
If you would like staff to contact you after looking into the problem, please put a phone number or e-mail.