District Launches Survey – Survey Ended
The District’s survey ended on April 27th, 2020. As soon as the results are available the District will release an update on its website and social media pages. Thank you for your participation and feedback!
San Lorenzo Valley Water District Launches Survey to Gauge the Quality of Its Services and to Improve Communication With Its Customers
Boulder Creek, CA (April 09, 2020) — The San Lorenzo Valley Water District (SLVWD) is committed to keeping lines of communication open with its customers as well as the general public during this COVID-19 emergency.
With that in mind, the District has launched a survey that it would like customers and the general public to fill out by Tuesday, April 28, 2020. Please fill out the survey online at https://www.surveylegend.com/s/25r0 by April 28th. The option of taking a telephone survey is also available. To schedule a phone survey, email Marci Bracco at marci@chatterboxpublicrelations.com.
“Taking this important survey will help us streamline how we communicate with each other and ensure that you get the vital information that you need in the formats that you use and help us improve as a company,” said District Manager Rick Rogers. “The survey is private and submitting your name and email address is optional, and should take about 5 to 10 minutes to complete. We want to provide the best service possible.”
The survey asks the taker to rank its services; how well the District is doing in various areas; how one would like to receive information about the District; what source one derives their information; how much you trust the District when it comes to finding a responsible to the water supply issues in the area, and more.
About the District
The San Lorenzo Valley Water District was established in 1941 as an independent special district. The District is governed by a five-member Board of Directors, elected at-large from within the District’s service area. A special district is a local government agency formed by voters to perform a needed service, such as water or sewer. The District’s boundaries comprise approximately 60 square miles and 190 miles of pipeline. The District currently provides service to approximately 7,900 residential, commercial, and institutional connections. The District relies on both surface water and groundwater resources, including nine currently active stream diversions, one groundwater spring, and eight active groundwater wells. The District owns, operates, and maintains two water systems from separate water sources. These sources are derived solely from rainfall within the San Lorenzo River watershed.
The District owns, operates, and maintains a wastewater system in Boulder Creek’s Bear Creek Estates, which serves approximately 56 homes.
Website: slvwd.com
Phone: (831) 338-2153
Fax: (831) 338-7986
Emergency Numbers:
After-hour emergencies: (831) 338-2153
Address:
San Lorenzo Valley Water District
13060 Hwy 9
Boulder Creek, CA 95006