Rate Assistance Program

Effective September 2, 2021 SLVWD implemented an increased low-income assistance program for up to 138 qualifying residential customers that receive water service through the District. If you are an income-eligible customer who currently receives a discounted rate through PG&E’s CARE program you may be eligible to receive $15 off your monthly water bill (up to $180 annually). (Full policy click here)

Does your household qualify?
  • Yes, I pay SLVWD for an individually metered residential water service AND
  • Yes, I receive a discounted rate through PG&E’s CARE program for the same address and in the same name AND
  • Yes, I live at the property that receives these services and the SLVWD bill is in my name
If you say yes to all 3 of the required qualifications you may apply by doing the following:
  • Complete the web form below. For a printable application click here, however it is strongly suggested the web form is used for most expedited processing. 
  • Attach your most recent PG&E bill showing participation in the CARE program for the same address as the water bill.
  • If you are a tenant, attach a copy of your lease agreement. If you do not have a lease agreement, contact Customer Service so we can send the owner a verification form.
Approved applications will be granted on a first-come first-served basis.
 
Please click here to view the full policy, including continued eligibility requirements. 
 
Please select if you are a new applicant or if this is your annual renewal.
Tenants will need to submit a copy of their PG&E bill showing the same site address as the account. The $15 discount will be applied to the owner's account.
  • I pay SLVWD for an individually metered residential water service
  • I receive a discounted rate through PG&E’s CARE program for the same address and in the same name
  • I live at the property that receives these services and the SLVWD bill is in my name
Must check to apply.
By checking this box, the applicant requests the San Lorenzo Valley Water District review the application for the RAP. Applicant certifies, under penalty of perjury, that the information included in and with this application is true and correct.
If you cannot attach your bill, please e-mail a copy to customerservice@slvwd.com, mail or drop off at the office. This can delay approval of your application.
Files must be less than 5 MB.
Allowed file types: gif jpg jpeg png pdf.