Rate Assistance Program
Effective September 2, 2021 SLVWD implemented an increased low-income assistance program for up to 138 qualifying residential customers that receive water service through the District. If you are an income-eligible customer who currently receives a discounted rate through PG&E’s CARE program you may be eligible to receive $15 off your monthly water bill (up to $180 annually). (Full policy click here)
Does your household qualify?
- Yes, I pay SLVWD for an individually metered residential water service AND
- Yes, I receive a discounted rate through PG&E’s CARE program for the same address and in the same name AND
- Yes, I live at the property that receives these services and the SLVWD bill is in my name
If you say yes to all 3 of the required qualifications you may apply by doing the following:
- Complete the web form below. For a printable application click here, however it is strongly suggested the web form is used for most expedited processing.
- Attach your most recent PG&E bill showing participation in the CARE program for the same address as the water bill.
- If you are a tenant, attach a copy of your lease agreement. If you do not have a lease agreement, contact Customer Service so we can send the owner a verification form.
Approved applications will be granted on a first-come first-served basis.
Please click here to view the full policy, including continued eligibility requirements.